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At Zanui, we utilize the following shipping and delivery methods:
Many lightweight items in addition to small furniture items can be shipped via Australia Post. Our standard shipping arrangement will require a signature at delivery, however you can select an authority to leave at door during checkout. If you are not at home at the time of delivery, a card will be left in your mailbox and your parcel will be left at your local post office for pick up.
The table below is a general guide of delivery times for parcels sent via Australia Post.
|NSW, Victoria, Canberra, Brisbane Metro||2 to 4|
|Queensland Country||2 to 6|
|Far North Queensland||4 to 13|
|South Australia||2 to 5|
|Perth Metro||4 to 5|
|WA Country, Alice Springs||5 to 9|
|Tasmania, Darwin||3 to 6|
|Tasmania Remote, NT Country||12 to 17|
Couriers and Freight Companies
For larger items that cannot be shipped by Australia Post. we will ship them through one of several freight carriers. Our freight deliveries are to the doorstep and require a signature upon delivery to acknowledge that the items have been received in good order. Due to liability issues, the customer is responsible for bringing any merchandise into their home. As such, we recommend you have someone available to help you unload, unpack and install your furniture.
Upon arrival of your boxes, please note any damage to the boxes as well as any damage to the items themselves. If you feel that the damage to an item or a box is too severe, please refuse the package(s). There is no need to refuse all packages if others are in good condition.
In very exceptional cases where delivery may result in unusually high freight charges (including, but not limited to, remote delivery locations, inner city deliveries, island deliveries, etc.), Zanui reserves the right to cancel an order. Please contact us first if you'd like to check to see if your location may be subject to unusually high freight charges.
Change of Mind Returns
Should you change your mind about a purchase you have made with us, you have the option of returning the item within 30 days of receiving your item for a replacement or full refund. We will require the item to be unused, and in its unopened and original packaging. Please contact our Customer Care centre on 1300 668 317 or email email@example.com to assist you with your return.
Damaged or Faulty Returns
In the unlikely event that your item arrives damaged or faulty, you have 30 days to notify Zanui for a replacement or a full refund. Please contact our Customer Care Centre on 1300 668 317 or email firstname.lastname@example.org to assist you with your return.
Please note, estimated shipping costs are based on the currently viewed product and your cart's contents with the postcode provided.
Receive A Free Gift!
Kitchen fun reaches safe new heights with the Learning Tower in this subtle natural tone.
The Learning Tower range successfully balances the wants and needs of both safety and fun in the home for your children.Its products boast sturdy designs that elevate your little one to all the action.
This is worth the cost!!!!!!!! I hesitated to buy this because of the price. Finally, my Mum decided to buy it for my b/g twins for Christmas. They are 19 months old. This is hands down the single best piece of equipment, furniture, or toy we have for them at this point. They absolutely love being able to watch mommy cook and when I need to occupy them for 10 or 15 minutes, I scoot it up to the kitchen sink and let them play in the water. They can both stand on it at the same time and it is a great lifesaver and ARM saver. Have you ever tried holding twins up to watch you do things in the kitchen? Impossible. As far as design goes... it's a very well made piece of equipment. The screws are counter sunk and the wood is very good quality. It's nice and heavy and there is no chance of it rocking or toppling. I can't say enough good things about it. The twins climb in and out pretty easily and they love it. I'd recommend this thing to anyone. If you can only afford one high cost item this year, I'd consider buying this.
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